Dark patterns is a phrase used to describe design principles that attempt to influence or shift your behaviour in a specific and desired direction.
Manual labour is difficult, and tiring. Emotional labour is also difficult, and tiring. Especially for companies who are more concerned with liability and efficiency than the emotional well being of their contractors or soon to be former contractors.
Learning is what makes us human. Our ability to adapt and change has given us an evolutionary advantage when facing adversity or threats. While this is particularly relevant in this pandemic, I wonder how this crisis will impact our learning institutions.